Terms & Conditions
Read our terms and conditions for using our services
Terms and Conditions for NevesRubenar: Trusted Online Pharmacy & Health Store
Last Updated: October 26, 2023
Welcome to NevesRubenar, your trusted online pharmacy and health store. These Terms and Conditions ("Terms") govern your access to and use of the services, products, and website provided by NevesRubenar (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use the Service.
1. General Provisions
1.1. Agreement to Terms
These Terms constitute a legally binding agreement between you ("User," "Customer," or "You") and NevesRubenar ("We," "Us," or "Our") concerning your use of the Service. You confirm that you are of legal age in your jurisdiction to form a binding contract and have the legal capacity to accept these Terms.
1.2. Scope of Service
NevesRubenar provides an online platform for the sale and distribution of prescription and over-the-counter medications, health supplements, and related products (collectively, "Products"). All transactions are conducted in United States Dollars (USD) and are subject to the laws of the United States.
1.3. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.
2. Rights and Obligations of the Parties
2.1. Obligations of NevesRubenar (The Seller)
- To maintain the functionality and security of the online platform.
- To process orders promptly and ensure that all dispensed Products comply with applicable pharmaceutical standards and licensing requirements.
- To protect your personal and payment information in accordance with our Privacy Policy.
- To provide accurate information regarding the Products listed on the website, including dosage, indications, and potential side effects, to the best of our knowledge based on manufacturer data.
2.2. Obligations of the User (The Customer)
- To provide accurate, current, and complete information when registering an account or placing an order (including prescription details, shipping address, and payment information).
- To ensure that any prescription provided is valid, authentic, and issued by a licensed healthcare professional.
- To use the Products strictly according to the instructions provided by your prescribing physician or the product labeling.
- To comply with all applicable local, state, and federal laws regarding the purchase and importation of pharmaceuticals.
2.3. Prescription Medications
For all prescription drugs, NevesRubenar requires a valid, unexpired prescription issued by a licensed medical practitioner recognized in the relevant jurisdiction. We reserve the right to reject any order where the prescription is questionable, incomplete, or invalid. We do not provide medical advice; consultation with a qualified healthcare professional is mandatory before using any prescription medication.
3. Order Placement Procedure
3.1. Order Submission
All orders are initiated by the User selecting desired Products and submitting them through the checkout process. Submission of an order constitutes an offer to purchase the Products.
3.2. Order Confirmation and Acceptance
An order is considered accepted by NevesRubenar only upon the successful verification of the prescription (if applicable), confirmation of payment, and subsequent issuance of an official Order Confirmation email. Until an Order Confirmation is sent, NevesRubenar reserves the right to refuse or cancel any order for any reason, including but not limited to stock unavailability, inability to verify prescription details, or inaccuracies in pricing or product information.
3.3. Pricing and Availability
All prices are listed in USD and are subject to change without prior notice. While we strive to ensure accuracy, errors in product listings may occur. In the event of a pricing error, we will contact you to confirm your order at the correct price or cancel the order.
4. Delivery and Payment Terms
4.1. Payment Methods
We accept payment methods as indicated on the website during the checkout process (e.g., major credit cards). By submitting payment information, you represent and warrant that you are authorized to use such payment instrument.
4.2. Shipping and Delivery
- Shipping Origin: Products are shipped from our licensed dispensing facilities.
- Delivery Estimates: Delivery times provided are estimates only and are not guaranteed. Factors such as customs clearance, carrier delays, and geographical location may affect actual delivery times.
- Risk of Loss: Risk of loss and title for the Products pass to you upon our delivery to the designated carrier. We are not responsible for delays or losses incurred during transit.
- Shipping Address Accuracy: You are responsible for ensuring the shipping address provided is accurate and complete. Orders shipped to incorrect addresses due to customer error may incur additional fees for reshipment.
4.3. Customs and Importation
For international orders, the User is solely responsible for understanding and complying with all import regulations, customs duties, tariffs, and taxes imposed by the destination country. NevesRubenar is not responsible for any items seized, delayed, or confiscated by customs authorities.
5. Returns, Exchanges, and Cancellations
5.1. Policy Rationale
Due to the nature of the products sold (pharmaceuticals, health products, and controlled substances), our return and exchange policy is strictly limited in compliance with health and safety regulations.
5.2. Non-Returnable Items
No returns or exchanges will be accepted for:
- Prescription medications once dispensed and shipped.
- Products that have been opened, used, or tampered with.
- Products damaged due to improper storage by the customer.
- Products subject to high risk of contamination or compromised sterility.
5.3. Exceptions for Returns/Refunds
A refund or replacement may be issued ONLY if:
- The Product received is incorrect (wrong item, wrong strength, or wrong quantity) as a result of an error by NevesRubenar.
- The Product is demonstrably defective or expired upon arrival (proof, such as photographic evidence, may be required).
In the event of an approved exception, you must contact Customer Support within seven (7) days of delivery to initiate the return process. All returned items must be securely packaged and sent back using a trackable shipping method at the customer's expense, unless otherwise instructed by NevesRubenar.
5.4. Order Cancellation
Cancellations may be requested prior to the order being processed for shipment. Once an order has entered the fulfillment or shipping stage, cancellation is no longer possible. Refunds for successfully cancelled orders will be processed within 5-10 business days, minus any non-refundable processing fees.
6. Limitation of Liability and Disclaimers
6.1. Medical Disclaimer
The information provided on the NevesRubenar website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider. We do not endorse any specific treatment or medication. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any new treatment.
6.2. Product Use Disclaimer
You acknowledge and agree that NevesRubenar is a distributor and does not manufacture the Products. We make no warranties, express or implied, regarding the efficacy, safety, or suitability of any Product beyond the representations made by the manufacturer, subject to applicable consumer protection laws.
6.3. Limitation of Liability
To the fullest extent permitted by applicable law, NevesRubenar, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damage.
In no event shall NevesRubenar’s total aggregate liability to you for all damages, losses, and causes of action exceed the amount you have paid to NevesRubenar in the three (3) months immediately preceding the event giving rise to the liability.
7. Indemnification
You agree to indemnify, defend, and hold harmless NevesRubenar and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising out of your violation of these Terms or your misuse of the Products or the Service.
8. Force Majeure
NevesRubenar shall not be held liable or responsible for any failure or delay in fulfilling its obligations under these Terms arising out of or resulting from causes beyond its reasonable control, including, but not limited to: acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, lockouts, or other industrial disturbances, acts of the elements, or widespread public health emergencies (including pandemics).
In the event of a Force Majeure event, NevesRubenar shall use reasonable efforts to resume performance as soon as practicable and shall notify you accordingly.
9. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the federal and state courts located within the United States.
11. Contact Information
Should you have any questions regarding these Terms and Conditions or the Service, please contact us:
Email: [email protected]
US Toll-free Phone: +1 888 524 7141
Currency and Country of Operation: USD ($), United States (US)